> ## Documentation Index
> Fetch the complete documentation index at: https://docs.keephq.dev/llms.txt
> Use this file to discover all available pages before exploring further.

# AI Incident Assistant

> [!TIP]
>
> Keep Cloud: ✅ \\
>
> Keep Enterprise On-Premises: ✅ \\
>
> Keep Open Source: (experimental)

The AI incident assistant is a chat feature embedded in the incident page. It streamlines all incident context—including
alerts, descriptions, and impacted topology—to the LLM, helping on-call engineers gather information faster and
resolve incidents more efficiently. Users can ask for root cause analysis and even execute commands on third-party
services ([read more about provider methods](https://docs.keephq.dev/providers/provider-methods.md#via-ai-assistant)).

![](https://mintcdn.com/keep-docs/oOz41askvZuXfasg/images/provider-methods-assistant.png?fit=max\&auto=format\&n=oOz41askvZuXfasg\&q=85\&s=054372694e610b17b72292e59e45fda9)

## Frequent questions:

**Model used:** OpenAI, a model hosted by Keep, or other.\

**Data flow:** Data is shared between LLM provider and Keep whether the LLM provider may vary depending on the contract.


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